In episode 7 of IndiaAI in Action, Shweta speaks with Shashank ND, co-founder of Practo, and Abhinav Lal, co-founder and CTO, to understand how the company is using AI to scale healthcare for millions. From improving search and discovery to strengthening patient-doctor connections, Practo is building an AI-driven engine that makes healthcare more accessible, efficient, and reliable.
The founders share how AI is helping automate and optimize operations at a massive scale, enabling the platform to handle workloads equivalent to thousands of individuals while continuing to grow its consumer-facing services.